Turning Towards Change

Practical Strategies for
Human-Centered Healthcare

Waterwheel Health partners with organizations and researchers who are working to build a holistic and person-centered approach to healthcare.

Together, we can improve quality, engagement, and effectiveness.

Services

There are many ways to promote person-centered care, and we adapt our services to the needs of each organization that we work with. We focus our work on person-centered communication and whole-person health system transformation.

Motivational Interviewing

We design and implement motivational interviewing learning plans for teams.

Motivational interviewing is an evidence-based counseling method. It uses a guiding style of conversation to help individuals and groups resolve ambivalence and move towards change. From health promotion to organizational leadership, motivational interviewing generates effective and engaging conversations that help people get unstuck and embrace change.

Collaborative Screening

We offer a modular curriculum and tailored approach to promoting person-centered screening. 

Sometimes a meaningful conversation is all you can offer to people in distress. Collaborative Screening is a framework for improving the process of asking patients and families about sensitive topics such as social needs, using a respectful and trauma-informed approach. It uses evidence-informed guidelines to help you create safe, meaningful screening interactions.

Research

We work with research teams to support the discovery and implementation of new evidence for integrated, person-centered care.

We specialize in engaging everyone involved in healthcare, from patients and families to leaders and care teams. We excel at developing key questions and listening carefully to understand what’s working well and what could be improved.

The Waterwheel Health Consulting team is skilled at gathering and making sense of qualitative data. We have many years of experience collaborating on pragmatic, practice-based research and helping clients improve healthcare in the real world.

System Transformation

We work with capacity builders and service providers to develop and implement practical strategies for whole-person health system redesign.

We are a dependable partner in leading organizational change, based on years of experience leading initiatives that align policy, payment, and clinical practice transformation. We adapt to the needs of each project and integrate seamlessly into practice improvement efforts.

Health Communication

From discovery to delivery, we work together to produce beautiful, clear, and effective health communications.

Our digital and print materials can help you successfully reach and engage health professionals, patients, and community stakeholders. We partner with organizational leaders and teams to understand and refine your goals, audiences, and key messages.

Who We Work With

We work with community health providers, capacity builders such as healthcare associations and quality improvement organizations, hospitals and health systems, health plans, and research groups.

Resources