The process for getting people started in community behavioral health services has many rules and requirements.  This innovation pilot generated significant momentum for changing the state administrative rules to create a more flexible, person-centered approach to intake in community behavioral health settings. 

The Learning Health System program, led by the Center for Accelerating Care Transformation at the Kaiser Permanente Washington Health Research Institute, partnered with care delivery leaders to facilitate the launch of universal social needs screening in two primary care clinics in Olympia and Spokane, Washington.

Craig Hostetler is the former director of the Oregon Primary Care Association. When he was called on to help primary care association (PCA) directors from around the country consider redesigning their approach to collaboration, he invited Ariel to help. After years of talking about change, PCA leaders were looking for some help to articulate a clear plan of action and get unstuck. After extensive listening and engagement with key stakeholders, we helped this group of leaders take decisive action.

Community health centers, Regional Associations of California, California Primary Care Association, Department of Health Care Services, and Kaiser Permanente are partnering to transform care for Medi-Cal beneficiaries through the Population Health Management Initiative. Ariel served as a partner to the series editor for this set of implementation guides to support health centers on Building the Foundations for population health management, and worked with a multidisciplinary team to produce these guides.